Bates electric was recommended by a very reputable company. I called and right away they said they could come out.The next day the tech arrived on time. Brandon was my technician and he was very friendly, professional and explained in layman’s terms what he thought the problem was. He took his time and throughly checked everything and reassured me that my home was safe.
After he finished, everything started working and there was no need for anyone else to come out!
I had called several electric companies before Bates Electric was recommended, to make an appointment but they were unable to come out. One company was seven weeks booked out. If it was not for the referral, who knows who I would’ve found.
Some of these companies are really just out for your money. They don’t take the time to help the customer understand what is going on. You’re at their mercy.
You can tell when you get someone who really enjoys their job, is knowledgeable about there profession and performs a service to his customers by explaining the problem. You don’t find a lot of people like that anymore.
I am so very grateful and proud to put my stamp of approval for “Bates Electric.”